Property Manager – Staines

01 November, 2024

Seymours Estate Agents has been a part of the community for over 30 years with 20 offices strategically based along the commuter belt dealing with sales, lettings, land & new homes. We've been helping people discover their dream homes, expand their families and take their property journeys to new heights since 1992. Our heritage comes from being truly local and deeply ingrained within the neighbourhoods that in turn are proud to have us. We value tradition and human connections which is why our interior-designed offices are in prominent locations to inspire our people and our customers alike. It's been quite a ride, and we want you to be a part of it. You can read about our legacy here.

Location:

The available position is at our Staines-upon-Thames office which opened in 2021 and has quickly established itself as the leading estate agent in the town, located in the prominent Market Square, the branch has become a trusted name in the local property market. Staines-upon-Thames boasts a population of approximately 18,000 residents, with a diverse demographic that includes young professionals, families, and retirees. This thriving community fuels a strong housing market, offering a blend of new developments and established properties for both sale and rental. Demand for homes has risen, thanks to the town’s attractive transport links, shopping amenities, and abundant green spaces. Riverside properties, in particular, are highly sought after, providing a peaceful lifestyle while maintaining convenient connections to London. The office is under the direction of Mark and Helen D'Costa, who are not only experienced professionals but also familiar faces in the local neighbourhood, who live there themselves. This connection enables them to genuinely invest in the community and provide unparalleled insights into the area’s property landscape.

Role description:

As a Property Manager, you will be responsible for managing a portfolio of residential rental properties, ensuring that both landlords and tenants receive professional, responsive service. Your role will involve coordinating maintenance, handling tenant queries, conducting property inspections, and ensuring legal compliance. You will act as the primary point of contact between landlords and tenants, helping to resolve issues efficiently and ensuring properties are maintained to a high standard.

Key responsibilities:

  • Work closely with your Property Management team ensuring all properties are legal, safe and ready for occupation
  • Deliver a five-star service to our landlords and tenants through the life cycle of a fully managed property including
  • Carry out Pre-Tenancy Inspections
  • Undertake administrative tasks, keeping records and logs up to date
  • Develop strong, long-term relationships with our Landlords and Tenants, ensuring we retain and develop all possible business opportunities
  • Checking works are completed and keeping all parties updated
  • Helping at the end of tenancies including communication relating to deposit returns
  • Resolving issues quickly and efficiently
  • Understand the importance of improving the quality of our portfolio 
  • Remain up to date with relevant legislation
  • Attending regular morning meetings with relevant Lettings teams in their offices, ensuring excellent communication between teams
  • Communicate with our sales teams to help identify new Landlord opportunities. 

What we’re looking for:

  • Proven experience in property management within a lettings environment.
  • Excellent organisational skills with the ability to manage a busy and varied workload.
  • Strong communication skills and the ability to build positive relationships with landlords, tenants, and contractors.
  • Knowledge of current lettings legislation and regulations.
  • A problem-solving mindset with the ability to handle issues calmly and efficiently.
  • Experience using property management software and CRM systems.
  • A high level of attention to detail and commitment to delivering excellent customer service.
  • Full UK driving license and access to a vehicle.

What we offer:

  • Competitive salary with benefits package.
  • Clear career progression opportunities within a growing company.
  • Full support and training on compliance and legislation updates.
  • A friendly and supportive work environment with regular team events.
  • The opportunity to work with a market-leading agency and manage an exciting portfolio of properties.

Working hours are:

Monday to Friday – 9 am – 6.30 pm.

Saturday, 9 am – 5 pm. (some rotational weekends will be applicable by an agreed roster)

Flexible Working: No

Job Type: Full Time Contract.

Remuneration: £ depending on experience.

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